Central Bank of India resumes RTGS services; no customer impact due to tech

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By Ashokamithran T

Updated - October 26, 2026 at 07:20 AM. | Mumbai

CBI reported to the Mumbai Police that ₹13.9 crore was siphoned off from its settlement account with the Reserve Bank of India , through multiple transfers between October 15 to October 17. | Photo Credit: MOORTHY RV

Central Bank of India (CBI) resumed RTGS transactions and clarified that no customer account was impacted by a technical issue that occurred in the RTGS server, in a statement on October 25.

"We wish to clarify that there was a technical issue observed in the interface environment of localised RTGS server maintained at Bank’s end and no customer account is impacted. Also Our CBS System remains entirely secure and safe," the public sector bank said in its statement.

CBI reported to the Mumbai Police that ₹13.9 crore was siphoned off from its settlement account with the Reserve Bank of India , through multiple transfers between October 15 to October 17.

The bank reported that it was unaware of how the transfers had happened and the Mumbai police could only partially trace a few transfers. Subsequently, the bank announced that RTGS payment services would be temporarily unavailable on September 24.

In the recent statement, the bank clarified that the RTGS payment had resumed across all channels.

Published on October 26, 2026

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